Payment
When you have filled out the form above you will be sent a confirmation email and an invoice for the trip.
* Spaces available on a first come first serve basis
* Once payment has been made your place on the trip is confirmed.
Cancellation Policy
In the rare case that Imagine must cancel a trip we will do so at least 3 days prior to the start. In the event of light rain or wind, please note the trip will continue as planned but the scope of the activities may change slightly. Alternative activities may be available in the event of excessively bad weather. If we decide for safety reasons the trip is unable to go ahead, alternative dates may be offered or a full refund will be provided.
Refund Policy
If a customer would like to cancel a booking after a booking has been made this is our refund policy:
-Cancellation 15-30 days before the trip a partial refund may or may not be provided at the discretion of Imagine.
-Cancellation a day before or after trip has started ~ No refund will be provided
Exceptions to our cancellation policy can not be made for any reason, including weather or personal, family and medical emergencies. In all cases, we will not be responsible for any personal expenses incurred such as airline tickets, hotels or car rentals. Imagine-Taiwan reserves the right to make adjustments to the itinerary.
